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Kforce has a client in Saint Louis, MO that is seeking a Mortgage AI SME for the development of a 4-6 hour AI in Practice certification program - 10-20 hours total, Role Overview: We are seeking a Mortgage Innovation SME to spearhead the development of our client s AI-First certification specifically for Mortgage Loan Officers (MLOs) and lending professionals. The mortgage industry is at a tipping point; we are looking for an expert who is already utilizing AI to streamline the origination-to-closing pipeline and who can teach others to do the same. In this role, you will collaborate with the Director of AI Learning and Enablement to build a Knowledge and Action framework. You will help MLOs understand that AI isn t just a gimmick-it is a foundational tool for lead nurturing, document analysis, and hyper-personalized client communication. Key Responsibilities: * Applied Workflow Design: Develop scenarios and learning modules that show MLOs exactly how to use AI in their daily workflow (e.g., AI-driven lead qualification, automated status updates, and synthesizing complex guidelines/loan programs) * Action-Oriented Content: Create tasks and activities that empower learners to build their own AI Assistants for repetitive tasks like email drafting, CRM management, and scenario pricing * Thought Leadership and Media: Record approximately 2 hours of high-impact content, including How-to videos and podcast discussions on the future of the AI-augmented loan officer * Compliance and Safety: Integrate Safe AI principles into the curriculum, ensuring MLOs understand how to use these tools while adhering to fair lending laws and data security protocols * Strategic Modification: Review existing AI training materials and localize them for the mortgage industry to ensure the language, pain points, and solutions resonate with active producers
Required Skills : * Industry Expertise: Significant experience as a Mortgage Loan Officer, Broker, or Lending Executive; Active in the trenches experience is highly preferred * AI-First Mindset: You are an early adopter who is already experimenting with LLMs (like ChatGPT or Claude) and AI agents to manage your pipeline or marketing * Educational Background: Experience training other LOs or speaking at industry events is a plus * Communication: Ability to speak the language of the LO -fast-paced, results-oriented, and practical; You can explain the why and the how of AI without the jargon * Tech-Forward: Comfortable with modern mortgage tech stacks and interested in how AI integrates with CRMs and LOS (Loan Origination Systems) * High Impact: You are a practitioner first, willing to share your expertise to help elevate the entire profession
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Background Check : No
Drug Screen : No
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